Questions from Business Ethics


Q: Do you consider Salesforce various charitable initiatives to exemplify strategic philanthropy,

Do you consider Salesforce various charitable initiatives to exemplify strategic philanthropy, as defined in this chapter? Why or why not?

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Q: What are the benefits and risks to Salesforce of its approach to

What are the benefits and risks to Salesforce of its approach to philanthropy?

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Q: If you were a corporate philanthropy manager for Salesforce, how would

If you were a corporate philanthropy manager for Salesforce, how would you evaluate the impact of the company giving? What kinds of impacts would you attempt to measure?

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Q: Would Salesforce philanthropic programs lead you to consider working for this company

Would Salesforce philanthropic programs lead you to consider working for this company, and why or why not?

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Q: What was the impact of the incidents described in the case on

What was the impact of the incidents described in the case on United Airlines reputation?

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Q: Did these incidents impact the firm corporate identity or corporate image,

Did these incidents impact the firm corporate identity or corporate image, or both, as described in the chapter?

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Q: Did these incidents constitute a crisis, as defined in the chapter

Did these incidents constitute a crisis, as defined in the chapter?

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Q: Did United Airlines engage in effective crisis management, and why or

Did United Airlines engage in effective crisis management, and why or why not? If you were the public relations manager at United Airlines, what steps would you have recommended the company take when...

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Q: What should the company do now to regain its customers trust?

What should the company do now to regain its customers trust?  

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