Job characteristic model was presented by Richard Hackman & Greg Oldham in 1980 in their book. The job characteristic model is based on a theory that gives an idea that a task in itself is a motion factor for any employee. If an employee works on the monotonous job or boring task on daily basis, it decreases the employee motivation whereas challenging and the interesting job has a positive effect on employee motivation and performance.
This theory identifies five job characteristics that affect an individual psychological state and job outcomes. The theory also specifies individual variables that may act as moderators in the relationship between the job characteristics and job results from them.
Using the job characteristics model as a guide, discuss how a
Describe the job characteristics model, and explain how it helps predict
You manage the customer service department for an online clothing retailer.
How does the job characteristics model motivate individuals?
How would you feel as a new employee if your boss asked
