Many models and tools are used widely by organizations for continuous improvement. The most famous model is the plan, do, check & act (PDCA) cycle;
Plan: Find out the opportunity and make plans for change
Do: Implement the plan for change on small scale for pilot testing
Check: Measure the results from the change implemented
Act: If the change shows positive results, implement the change on a larger scale, and monitor the data for a few months. If the change didn’t work on a larger scale, start the cycle again.
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As a result of the actions taken, quality has significantly improved
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