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Question: On January 24, 2008, Société Gé


On January 24, 2008, Société Générale, France’s second largest bank announced the largest trading loss in history, a staggering 4.9 billion Euro ($7.2 billion U.S.), which it blamed on a single rogue trader. The trader, Jérôme Kerviel, worked at what Société Générale considered a low-level, low-risk trading desk. The announcement sent a shock wave through the global financial services community and immediately triggered memories of a another rogue trader, Nick Leeson, who, 13 years earlier, single-handedly bankrupted the 233-year old Barings Bank of London.
LESSON FROM THE PAST
Nick Leeson was seemingly infallible. In 1993, his already legendary trading prowess was responsible for approximately 10% of Barings Bank’s bottom line. Barings Bank, headquartered in London, was one of the world’s oldest and most respected banks. What the bank’s leadership did not realize was that Leeson, stationed in Singapore, was trading outside of established company policies. Rather than seeking gains via futures contract arbitrage (his assigned job), he was engaging in extremely risky speculation without any offsetting hedge to protect against massive loss.
By early 1995 Leeson had lost $512 million. Rather than admit his mistakes, Leeson gambled bank resources in a vain attempt to overcome the loss. Essentially, Leeson “doubled-down” by betting big that Japan’s main stock index would not fall below 19,000. This seemed like a relatively safe gamble as Japan had been rebounding off a thirty-month recession. However, on January 17, 1995, a devastating earthquake hit the city of Kobe, Japan. The tragedy caused the Japanese stock index to tumble. When Leeson realized his gamble had failed, he attempted to move the market by placing orders to sell 20,000 contracts, each worth approximately
$180,000. Ultimately, Leeson’s gambling cost the bank $1.3 billion.
In analyzing what went wrong, the bank discovered that Leeson had been hiding his massive losses in a secret account. In the process, the bank identified serious control deficiencies that allowed Leeson to make massive speculative trades and hide his losses. The most serious flaw was that Leeson was allowed to function
The case was prepared by Mark S. Beasley, Ph.D. and Frank A. Buckless, Ph.D. of North Carolina State University and Steven M. Glover, Ph.D. and Douglas F. Prawitt, Ph.D. of Brigham Young University, as a basis for class discussion. It is not intended to illustrate either effective or ineffective handling of an administrative situation both as Chief Trader and to settle his own trades; functions that are typically segregated. This weakness in the design of controls at Barings proved fatal to the storied bank. For his crimes, including taking unauthorized actions that he did not disclose to his employer, Leeson served nearly 5 years in prison.
Many believed Leeson’s $1.3 billion debacle would be the last of its kind as banks learned through Barings’ demise how important appropriate risk assessment and strong controls are to the health of a bank. However, Jérôme Kerviel's trading losses would dwarf Leeson’s.
BACKGROUND ON THE TRADER
Jérôme Kerviel, a 31-year-old low-level trader in Société Générale’s European equities arbitrage unit, covered up unauthorized speculative trades that led to $7.2 billion loss. Kerviel claimed he didn’t want to hurt the bank or embezzle funds; he was just out to enhance his reputation as a trader and increase his bonuses.
Kerviel was assigned to the “Delta One” desk, comprised of traders who specialized in low-risk, low-return trades. Kerviel’s job was to limit the bank’s risk by placing trading positions on whether a stock market index would rise or fall. However, Kerviel was required to have offsetting positions to limit the bank’s exposure. Such hedging requirements not only limit the potential loss but also the potential gain from any single transaction; profits are generated through large volumes of transactions.While Kerviel’s hedged positions would not completely offset, he was required to keep his net exposure to under 500,000 Euros.
Kerviel earned $147,0000 a year, a far smaller amount than the millions earned by higher-flying traders. Ironically, Kerviel was so low on the bank’s pecking order that many didn’t consider him a trader at all. That perception motivated him, and in some ways may have allowed him, to pull off the large-scale fraud. Kerviel confessed to police that he gambled in the markets and hid his activities from superiors because he wanted to be a star trader.
Société Générale’s traders held little regard for the Delta One desk. For Mr. Kerviel, just getting to Delta One had been an achievement. For his first five years at the bank he labored in the back office, a place other traders derisively referred to as “the mine.”While toiling away in the back office, Kerviel became expertly familiar with the bank’s trading operations as well as internal controls and monitoring activities associated with trades.
Had Kerviel been one of the A-league traders in Société Générale’s most prestigious trading area - the desks that handle complex equity derivatives - his actions likely would have drawn more attention. But the Delta One desk on the seventh floor of the bank’s headquarters in western Paris dealt with a “boring” corner of the equities market. “We all lived in fear that something within the exotic products would blow up in our face. It never came to our mind that we might have a problem with Delta One,” said a top Société Générale official.1
HOW HE CONCEALED FAKE TRADES
Kerviel was confident that he could make his mark if he were allowed to place bets on market movements without being constrained by offsetting trading positions. However, Kerviel knew he had to show offsetting trades in his book of business in order to make it look like he was following his company’s guidelines. Kerviel decided to use his knowledge of the trading system and related controls to enter fake trades into the system to offset his real trades. While the bank’s risk management group did monitor the overall positions closely, it did not verify the data Kerviel entered into the bank’s trading system, accepting his fake contracts at face value. Kerviel’s superiors focused on his net trading positions to ensure he had appropriate offsetting trades, but they had no mechanism to detect fictitious entries. For over 2 years, Kerviel built up massive exposures by placing unhedged real trades on stock index futures as well as buying options and warrants on individual stocks. This went undiscovered because he was always able to balance his books for the Delta One desk and never report a net large profit or loss (when his fictitious trades were considered).
Kerviel knew that certain nightly system checks and reconciliations built into the trading controls would check for particular features of trades that would likely reveal his fictitious trades. Because of his back-office experience, he knew when these reconciliations and other systems checks took place. To elude the controls, he simply erased all of his fictitious trades just before the system checks took place and then he re-created the fictitious positions immediately after the checks to keep his trading positions in balance.Temporary imbalances did not trigger alerts within the system. According to an internal probe on Kerviel’s fraud compiled by 40 bank employees with oversight by PricewaterhouseCoopers (who was not Société Générale’s external auditor), he was able to hide his losses and gains by entering pairs of fictitious transactions, one a purchase and the other a sale, for equal amounts of equities but for different prices; thus creating a fictitious loss or gain to cover his real losses and gains.2
Kerviel’s trading volume grew beyond what would normally be expected of a Delta One trader. He knew that back-office controllers were organized into teams monitoring specific types of financial instruments and that they would be sensitive to abnormally large volumes of trades running through their balance sheets. Kerviel was careful to spread his trades, both real and fictitious, across a range of different financial instruments. Thus, even when one of Kerviel’s trades did raise an alert, it appeared as an isolated incident associated with only one type of financial instrument.
Kerviel also avoided detection by using forward instead of futures contracts. Futures contracts are agreements to pay a certain price for a given commodity in the future. For example, the trader could enter into a futures contract for oil at $130 a barrel in 3 months. If oil is trading for more than $130 in 3 months, the trader has a gain; if the price is lower than $130, the trader has a loss. Futures contracts are usually zeroed or balanced daily with cash flows to cover the difference in prices. In contrast, forward contracts are only settled on the final day of the contract.Thus, by using forward contracts, Kerviel ensured that no money exchanged hands until the settlement date.To avoid having his fictitious contracts sent to actual institutions for approval, Kerviel “cancelled fictitious trades before they gave rise to any confirmation, settlement or control. In order to do so, he used features that left him time to cancel these trades and to replace them with new false trades.”3
When documentation was required to support a trade, Kerviel would fabricate support. For example, Kerviel confessed that “I fabricated fake mail using a feature in our in-house messaging system, a function which allows you to reuse the electronic letterhead I had received and change the body of the text,” he said.4 Kerviel also told investigators that he frequently used logins and passwords of colleagues.
Kerviel’s tactics to enter into large speculative bets on market movements, without an offsetting position, initially paid off handsomely. Questions from securities regulators in late 2007 made him nervous and Kerviel closed all his positions and locked in an actual gain of 1.6 billion Euros ($2.35 billion U.S.). Quite an amazing feat for someone at the Delta One desk! However, he was frustrated because he was not able to report the full gain without revealing his unauthorized activities, and he felt his superiors did not recognize and appreciate his trading skill and success. Just a few short weeks later, Kerviel’s strategy would lead to the largest trading loss in history.
CONTROLS AND ALERTS
Perhaps the first clear warning of Kerviel’s activities came in late 2006 or early 2007, when Kerviel made a 500,000 Euro profit on a one-way bet. Kerviel’s role on the Delta trading desk did not allow him to speculate with the bank’s money, and he was reprimanded by his bosses, who said his profit would not be included in his year-end bonus calculation. This incident alone should have been sufficient grounds to fire Mr. Kerviel. However, French banking experts have indicated that this reaction to inappropriate behavior was consistent with a culture of risk taking at Société Générale. It wasn’t uncommon for traders to be rewarded for making a profit on risky investments with the bank’s money, even if they had exceeded their trading limits in doing so. Another warning sign came in November 2007, when the surveillance office at Eurex, the derivatives exchange, sent two email messages to Société Générale’s compliance department questioning large positions held by Kerviel that were entered into after regular trading hours. In the same correspondence, Eurex asked what Kerviel’s trading strategy was.This inquiry led to questions directed to Kerviel and Delta One supervisors.
Société Générale responded on November 20 indicating no irregularities and that volatility in the U.S. and European stock markets explained the need for afterhours trading. Eurex was not satisfied and requested more information. Société Générale responded on December 10, and Eurex considered the second response adequate.
Société Générale’s system of controls was designed to alert compliance officers of unusual or unexpected trades and Kerviel’s fictitious trades clearly should have triggered alarms. In fact, a subsequent internal probe indicated there were at least 75 alerts between June 2006 and the beginning of 2008 that should have led to the investigation of Kerviel’s unauthorized trading activity. Some of the unusual or unexpected aspects of Kerviel’s trades that triggered alerts included:
• A trade with a maturity date that fell on a Saturday
• Trades without identified counterparties
• Trades with counterparties within Société Générale itself
• Trades that exceeded the limits of counterparties
• Broker names missing or listed as “pending”
• Large increases in broker fees.
“Several times, Mr. Kerviel’s supervisors spotted mistakes in the trader’s books. But Mr. Kerviel would claim it was a mistake and fix it,” said Jean-Pierre Mustier, head of Société Générale’s investment banking arm. “Société Générale got caught just like someone who would have installed a highly sophisticated alarm… and gets robbed because he forgot to shut the window,” said the Société Générale manager.5
The internal investigation found that Kerviel increased the size of his fraudulent positions in January 2007 after the resignation of his direct manager. The manager was not immediately replaced and for two-and- a-half months there was little effective control over the desk. When a replacement manager was hired, he did not carry out any detailed analyses of trader’s earnings or positions thereby failing to fulfill one of the main tasks expected from a trading manager. Kerviel’s exposure continued to grow.
According to the internal inspection report, throughout the period when Kerviel was concealing fake trades, there was an absence of certain controls that might have identified the fraud. However, even when the bank’s controls did properly identify fraud-risk factors, compliance inspectors often conducted only routine reviews and “did not systematically carry out more detailed checks” to validate Kerviel’s assertions, even when they lacked plausibility. In early 2008 when compliance inspectors did ask for additional information regarding a Kerviel trade, Kerviel’s response was accepted and the inspector later apologized to Kerviel for his excessive zeal in investigating the trade. Insiders have described the relation between traders and back-office staff as difficult or even antagonistic. The bank’s inspectors only received vague answers from traders or their supervisors. As one bank employee explained, “the name of the game is to say as little as possible to the [internal] inspectors.”6
The internal report indicated that back-office staff did not inform supervisors when they noticed irregularities in Kerviel’s transactions, even when the trades involved abnormally high amounts, “because this was not specifically part of their job description.”7 When managers were alerted of seemingly suspicious behavior, the report indicated that, in some cases, they simply did not react.
One of the key failings was that bank controllers were instructed to monitor only the net, rather than the gross, risk exposures of the Delta One traders’ activities. Furthermore, the controllers relied on the balances recorded in Kerviel’s books.
For more than two years, Kerviel used his knowledge of the control procedures to hide his speculative bets with roughly equal fictitious trades supported by forged documents and e-mails.
Transcripts of email conversations between Kerviel and another trader, Moussa Bakir, reveal that Kerviel was well aware of the gravity of his actions. After being questioned by Société Générale compliance inspectors about Eurex’s concerns, Kerviel indicated he was so nervous he had trouble sleeping and eating. Bakir wrote, “You absolutely must take a vacation.”
“In jail,” Kerviel replied.
Later, Kerviel bragged to Bakir about his trades. “This will show the power of Kerviel,” he wrote.
Bakir relied, “Or his irresponsibility…a simple and discreet boy. Unassuming. Who makes a pile of dough. And not recognized for his true value.”
On January 17, the day compliance officers began asking questions, Kerviel felt the noose tightening and he wrote to Bakir, “I’m dead in the water.”
Later that same day, Bakir replied, “Good luck pal.” “This pal is dead,” Kerviel wrote.8
DISCOVERY OF THE FRAUD
Mr. Citerne, Société Générale’s co-chief executive described how Kerviel was caught: “He changed a tactic he had been using to conceal his trades and taking a position that prompted a possible margin call (or demand for funds).That triggered some alerts.”9 At about the same time the bank’s controls flagged a trading partner whose account showed abnormally high levels. When asked about it, the partner denied knowing anything. Further investigation led to Kerviel.
The bank soon learned of the fictitious contracts and that Kerviel had secretly exposed the bank to
$73.5 billion in speculative one-sided positions—more than the total market value of the bank. Over a three- day period, the bank closed these positions, resulting in a $7.2 billion loss.
Kerviel is accused of stealing computer passwords, sending fake e-mail messages, and illegally accessing the bank’s computer system to exceed trading limits and cover up his actions. He bought futures contracts but ignored requirements to offset them with countervailing buys.
AFTERMATH
Société Générale recognized the massive losses resulting from the fraud in fiscal year 2007. Chief executive officer Daniel Bouton resigned in the wake of the trading fraud. The governor of the Bank of France has said that central bank officials warned Société Générale before the trading scandal that its back offices were insufficiently staffed. Unlike peer banks, Société Générale was not shy about taking proprietary trading risks (i.e., trading with bank’s money rather than just facilitating customer trades) and such trades represented a large percentage of the bank’s revenue. Experts believe the business grew faster than risk management could cope.
Société Générale announced in April 2008 that it expected to spend as much as 100 million Euros in 2008 to improve the bank’s risk-management systems. However, the bank cautioned that the additional investment could never fully guarantee against frauds. Société Générale said that risk-control employees represent 62 percent of its investment banking division; up from 55 percent in 2002 and that it is tightening controls after the trading scandal.10 Société Générale has also set up a dedicated internal fraud investigation group of around 20 people that will be independent of the front- and back-office operations.
Kerviel told police that his supervisors in the Delta One office were aware that he had overreached his trading limits. He said he was told to “straighten it out.”11 Kerviel said he believes his supervisors knew about his fictitious trades, but as long as he was making money, they didn’t care. He said, “I cannot believe that my superiors did not realize the amount I was risking. It is impossible to generate such profit with small positions. That’s what leads me to say that while I was in the black, my supervisors closed their eyes on the methods I was using and the volumes I was trading.”12
At a trading conference in London in April 2008, Nick Leeson said, “There’s not enough investment that goes into control functions. A lot of money is still targeted at the front office where the actual money is made and that creates dangerous imbalances.” Leeson, in comparing his trading activities to Kerviel’s, indicated that much of the blame should go to poor systems and controls. He went on to say that, “There was also a lack of understanding in the organization of what I was doing so there was no one around to challenge me.That was similar to Jérôme Kerviel.”13
While awaiting trial, Kerviel took a job at a suburban computer company, and in a media campaign he depicted himself as a regular guy from a modest background. In 2010, a French judge found Kerviel guilty of breach of trust, forgery, and unauthorized computer use. He was sentenced to 3 years in prison and ordered to pay restitution of 4.9 billion euros to the Société Générale. A spokeswoman for the bank said the damage award was “symbolic” and the bank did not expect it would be collected.14 Kerviel appealed the decision, and in March of 2014, France's highest court upheld the prison sentence, but ruled that Kerviel would not have to pay the 4.9 billion euros.The court reasoned that the bank had also committed faults in overseeing Kerviel and was partly responsible for the losses, so Kerviel should not be held solely responsible for the full amount of the loss.15 In September 2014, Kerviel was released from prison to serve the remainder of his sentence wearing an electronic tag. Kerviel published a book, L'engrenage: Mémoires d’un Trader (The gears: Memoirs of a Trader), in which he alleges that his superiors knew of his trading activities, and that the practice was very common. In 2016, he was back in court seeking damages from Société Générale after a Paris employment tribunal unexpectedly ordered the company to compensate Kerviel for an unfair dismissal, which was without real and serious cause.The bank is appealing. Also in 2016, a movie about Kerviel, “The Outsider” was released in France.
REQUIRED
[1] The term “tone at the top” is typically associated with a firm’s control environment. How would you characterize Société Générale’s tone at the top and what effect do you believe that had on oversight at the trading-desk level?
[2] Using auditing standards or your textbook, define the following control-related terms:
[a] Control environment
[b] Segregation of duties
[c] Restricted access
[d] Preventative and detective controls
[e] Design and operating effectiveness
[3] In an independent audit of the financial statements of a large bank, why do auditors typically follow a controls reliance strategy (i.e., obtaining some audit assurance via controls testing)? In the case of Société Générale, do you believe the external auditors gathered much controls-related evidence regarding the Delta One trading desk? Why or why not?
[4] Fraud research indicates three conditions must exist before a fraud occurs: Pressure/Incentive, Rationalization, and Opportunity.
[a] What do you think were Jérôme Kerviel’s incentives and rationalizations for committing fraud?
[b] What created the opportunity for fraud?
[5] What do you believe were the three most serious control deficiencies at Société Générale? For each deficiency listed, indicate whether the deficiency related to poor design or poor operating effectiveness. Describe how you would remediate or fix each of the deficiencies listed.
[6] What are the advantages and disadvantages of promoting personnel across functional areas within a company (e.g., from risk and controls to operations)?
[7] The loss from Kerviel’s rogue trading resulted in a loss many times greater than audit materiality. The external auditor did not discover the misstatement.Was this an audit failure? Conduct internet research to determine if the external auditors, Ernst & Young Audit and Deloitte & Associés, were named in lawsuits associated with the loss due to the trading fraud.


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> Waste Management, Inc.’s Form 10-K filed with the Securities and Exchange Commission (SEC) on March 28, 1997 described the company at that time as a leading international provider of waste management services. According to disclosures i

> One can only imagine the high expectations of investors when the boards of directors of CUC International, Inc. (CUC) and HFS, Inc. (HFS) agreed to merge in May 1997 to form Cendant Corporation. The $14 billion stock merger of HFS and CUC, considered a m

> Enron Corporation entered 2001 as the seventh largest public company in the United States, only to later exit the year as the largest company to ever declare bankruptcy to that point in U.S. history. Investors who lost millions and lawmakers seeking to p

> Don’t ever tell yourself, “that won’t happen to me.” Just ask Cynthia Cooper, former Vice President of Internal Audit at WorldCom. Cynthia Cooper was a typical accounting student as an undergrad at Mississippi State University. Raised in Clinton, Mississ

> The accounting firm of Barnes and Fischer, LLP, is a medium-sized, national CPA firm. The partnership, formed in 1954, now has over 4,000 professionals on the payroll. The firm mainly provides auditing and tax services, but it has recently had success bu

> In what ways can leaders create ethical organizations?

> How do the contemporary theories of leadership relate to earlier foundational theories?

> What are the contingency theories of leadership?

> What are the causes and consequences of abuse of power?

> What power or influence tactics and their contingencies are identified most often?

> How is leadership different from power?

> The authors who suggested that membership in a team makes us smarter found that teams were more rational and quicker at finding solutions to difficult probability problems and reasoning tasks than were individuals. After participation in the study, team

> On the highly functioning teams in which you’ve been a member, what other characteristics might have contributed to success?

> From your experiences in teams, do you agree with the researchers’ findings on the characteristics of smart teams? Why or why not?

> Imagine you are a manager at a national corporation. You have been asked to select employees for a virtual problem-solving team. What types of employees would you include and why?

> Can you think of strategies that can help build trust among virtual team members?

> Recall a time when you felt like you could not trust members on your team. Why did you feel that way? How did that affect the team’s performance?

> What are the relevant points of intellectual and physical abilities to organizational behavior?

> In the cases discussed above, where do you think you would perform better, and why? Justify your answer by taking into account efficiency factors, reward systems, the context, and your individual perceptions.

> What type of group or team are cyclists working for a supervisor for Deliveroo? Justify your answer.

> How should the criterion of “legitimacy” be determined? Explain.

> Is there ever a case in which illegitimate tasks should be tolerated or “rightfully” given? Explain your answer.

> When is work performed by individuals preferred over work performed by teams?

> What are the major job attitudes?

> How do you think employees should respond when given illegitimate tasks? How can an organization monitor the tasks it assigns to employees and ensure that the tasks are legitimate? Explain your answer.

> Do you think it is possible for a reward program to start out rewarding the appropriate behavior at its inception but then begin to reward the wrong thing over time? Why or why not?

> Assuming you could become better at detecting the real emotions of others from facial expressions, do you think it would help your career? Why or why not?

> What are the ethical implications of reading faces for emotional content in the workplace?

> How do you overcome the potential problems of cross-cultural communication?

> What do you think are the best workplace applications for emotion reading technology?

> What type of decision-making framework would you advise the warehouse manager to adopt in order to help him reach an optimal decision? How will your suggestion help?

> Identify the stakeholders who will be influenced by the decision to accept or refuse the frozen meat shipment.

> Does the decision to accept or refuse the frozen meat shipment call for ethical or legal considerations? Why?

> How would you have acted had you been in a similar situation?

> How can organizations create team players?

> In what way could the mine management have provided support to him prior to his wrongful act?

> Does behavior always follow from attitudes?

> What should Sipho have done differently?

> Many organizations already use electronic monitoring of employees, including sifting through website visits and e-mail correspondence, often without the employees’ direct knowledge. In what ways might drone monitoring be better or worse for employees tha

> What is the difference between automatic and controlled processing of persuasive messages?

> How will your organization deal with sabotage or misuse of the drones? The value of an R2D2 drone is $2,500.

> Who should get the drones initially? How can you justify your decision ethically? What restrictions for use should these people be given, and how do you think employees, both those who get drones and those who don’t, will react to this change?

> How might the R2D2 drones influence employee behavior? Do you think they will cause people to act more or less ethically? Why?

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