Latest Questions & Answers

Q: Career expert Andrea Kay stresses that knowing oneself and showing empathy are

Career expert Andrea Kay stresses that knowing oneself and showing empathy are important components of the soft skills that make people employable: “Many, many jobs are lost and careers derailed becau...

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Q: Describe the advantages of face-to-face communication as opposed

Describe the advantages of face-to-face communication as opposed to interactions facilitated by technology such as telephones, e-mail, instant messaging, texting, the Web, social networking sites, and...

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Q: Think of typical workplace situations and how you might communicate in each

Think of typical workplace situations and how you might communicate in each. When would you seek an in-person conversation, pick up the phone, call a virtual meeting, or send an e-mail, IM, or text?

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Q: Employers try to screen for and encourage soft skills such as excellent

Employers try to screen for and encourage soft skills such as excellent communication, promptness, a positive attitude, good teamwork skills, and civility. On this difficult mission, they try novel ap...

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Q: It is quite natural to favor one’s own country over a foreign

It is quite natural to favor one’s own country over a foreign one. To what extent can ethnocentrism be considered a normal reaction, and when could it become destructive and unproductive? Provide exam...

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Q: Imagine that businesspeople from a high-context culture (e.

Imagine that businesspeople from a high-context culture (e.g., Japan or China) meet their counterparts from a low-context culture (the United States) for the first time to negotiate and sign a manufac...

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Q: What arguments could you give for or against the idea that body

What arguments could you give for or against the idea that body language is a science with principles that can be interpreted accurately by specialists?

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Q: Why do executives and managers spend more time listening than do workers

Why do executives and managers spend more time listening than do workers?

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Q: What could be the career fallout for someone who is unwilling or

What could be the career fallout for someone who is unwilling or unable to train to become a better communicator? Can workers today be successful if their writing is and remains poor?

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Q: Los Angeles–based clothing company Barabas used the name and likeness

Los Angeles–based clothing company Barabas used the name and likeness of brutal Mexican drug kingpin Joaquin “El Chapo” Guzmán on its website, flanked by photos of attractive male models wearing the s...

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