Q: Conciseness is valued in business. However, can messages be too
Conciseness is valued in business. However, can messages be too short?
See AnswerQ: How can report writers decide what type of graphic to use in
How can report writers decide what type of graphic to use in a report?
See AnswerQ: Because business writing should have high “skim value,” why not
Because business writing should have high “skim value,” why not write everything in bulleted lists?
See AnswerQ: It’s easy to use clichés because they just roll off the tongue
It’s easy to use clichés because they just roll off the tongue. What’s wrong with tried-and-true expressions such as it is what it is and at the end of the day?
See AnswerQ: You have just submitted a beautifully researched report. But your supervisor
You have just submitted a beautifully researched report. But your supervisor focused on the two or three little errors that you missed and gave none of the praise you expected. Was this fair of your s...
See AnswerQ: A blogger recently asserted that “the pervasive use of email for
A blogger recently asserted that “the pervasive use of email for business has made the work of writing well even more difficult because it invites—relentlessly—hitting Send before you have thought thr...
See AnswerQ: Is it fair for creditors to continue reporting late payments after the
Is it fair for creditors to continue reporting late payments after the payments have been made? What do you think about experts’ suggestion that people with credit blemishes write a sincere “goodwill”...
See AnswerQ: Why should you respond when you receive a congratulatory Note or some
Why should you respond when you receive a congratulatory Note or some other written pat on the back and how?
See AnswerQ: Why is it important to regain the trust of a customer in
Why is it important to regain the trust of a customer in an adjustment message? How can it be done?
See AnswerQ: Why is it smart to remain cool when making a claim,
Why is it smart to remain cool when making a claim, and how should one go about it?
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