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Question: I. Synopsis The UK-based company Diageo


I. Synopsis The UK-based company Diageo was formed through the merger of Guinness and Grand Met in 1997. Since July 2000, the company has increasingly concentrated its focus on its premium drinks business, spinning off food operations such as Pillsbury Co., which was sold to General Mills in 2001, and Burger King, which was sold in 2002.
Diageo bolstered its position in the alcoholic drinks market when it acquired some Diageo is a global company, trading in over 180 markets, and owns a broad range of alcoholic beverage brands across spirits, wine and beer, including Smirnoff vodka and Smirnoff FABs, Johnnie Walker, Guinness, Baileys, J&B, Captain Morgan, Cuervo Tequila, Tanqueray and Gordon’s gins and Beaulieu Vineyard and Sterling Vineyards wines.
The company has one major beer brand: Guinness, which is the world’s leading stout brand. As a result of this status, Diageo Plc’s beer performance is heavily reliant on the fortunes of the Guinness brand.
The main question in the Guinness case is: should Diageo continue the ‘milking strategy’ by withdrawing marketing resources (lowering costs) and increasing revenues (by increasing the end-consumer prices)?
II. Situational analysis (SWOT analysis)
Strengths:
High market shares in the special stout market. The Guinness brand is recognized throughout the world, even by non-consumers. It is one of only a few truly global beer brands, possessing a geographic coverage that spans all international regions…………………………………………………………..
1. How would you explain the Guinness pricing strategy and the underlying assumptions about consumer behaviour when Diageo reports for 2005 that in the UK and Ireland the Guinness sales volume fell by 3 per cent, but a value growth of 4 per cent was achieved in both markets, mainly due to price increases?
2. Motivated by the success of this pricing strategy should Diageo continue to increase the price of Guinness?
3. In Choueke (2006) an anonymous beer retail buyer comments on Guinness’ decreasing sales volume:
Guinness has an older profile of drinker and with an ever-increasing availability of continental lagers and a fast-growing range of alcopops, the younger generation of drinkers simply haven’t bought into it. Innovation – widgets and gadgets – will keep the brand alive for a while but where else can Diageo go? Flavoured Guinness? No thanks. It is in decline and Diageo’s best minds can’t do much about it. The brand may have only a couple of decades worth of life in it and I would milk it for everything before getting rid of it and concentrating on spirits.
Do you agree with this statement? Explain your reasons.
4. What elements of the Guinness international marketing strategy would you focus on in order to increase both global sales volume, value and profits?
5. What do you think about the ‘1759’ marketing idea? Should Guinness introduce more special edition beer brands with a limited lifetime for special occasions or as a gift product?


> Discuss the factors that need to be taken into account when making packaging decisions for international product lines.

> What are the requirements that must be met so that a commodity can effectively be transformed into a branded product?

> Why is the international product policy likely to be given higher priority in most firms than other elements of the global marketing mix?

> To what degree should international markets be offered standardized service and warranty policies that do not differ significantly from market to market?

> What implications does the product life cycle theory have for international product development strategy?

> What are the characteristics of a good international brand name?

> Why should customer-service levels differ internationally? Is it, for example, ethical to offer a lower customer-service level in developing countries than in industrialized countries?

> Identify the major barriers to developing international brands.

> Discuss the most critical barriers to the process of exporting.

> Explain the shift from seller to buyer initiative in subcontracting.

> What are the reasons for the increasing level of outsourcing to international subcontractors?

> What are the key problems associated with profit repatriation from subsidiaries?

> Why is acquisition often the preferred way to establish wholly owned operations abroad? What are the limitations of acquisition as an entry method?

> What is the idea behind appointing a ‘lead country’ in a region?

> Is the establishment of wholly owned subsidiaries abroad an appropriate international market development mode for SMEs?

> What are a firm’s major motives in the decision to establish manufacturing facilities in a foreign country?

> By what criteria would you judge a particular foreign direct investment activity to have succeeded or failed?

> Why would a firm consider forming partnerships with competitors?

> Do you believe that licensing in represents a feasible long-term product development strategy for a company? Discuss in relation to in-house product development.

> What is meant by ‘change agents’ in global marketing? Give examples of different types of change agent.

> Why are strategic alliances used in new product development?

> Why are joint ventures preferred by host countries as an entry strategy for foreign firms?

> When a firm begins direct exporting, what tasks must it perform?

> How can the carrier and the rider both benefit from a piggyback arrangement?

> What is the difference between direct and indirect exporting?

> The international marketer and the intermediary will have different expectations concerning the relationship. Why should these expectations be spelled out and clarified in the contract?

> ‘When exporting to a market, you’re only as good as your intermediary there’. Discuss.

> Discuss the various ways of communicating with foreign distributors.

> Why is exporting frequently considered the simplest way of entering foreign markets and thus favoured by SMEs?

> Do you agree with the view that LSEs use a rational analytic approach (strategy rule) to the entry mode decision, while SMEs use a more pragmatic/opportunistic approach?

> What are the main differences between global marketing and marketing in the domestic context?

> Why is choosing the most appropriate market entry and development strategy one of the most difficult decisions for the international marketer?

> Discuss the advantages and disadvantages of using only secondary data as screening criteria in the IMS process.

> Explore the factors which influence the international market selection process.

> Compare the role of women in your country to their role in other cultures. How do the different roles affect women’s behaviour as consumers and as business people?

> What role does the self-reference criterion play in international business ethics?

> The focus of this chapter has mainly been the influence of culture on international marketing strategies. Try also to discuss the potential influences of marketing on cultures.

> I. Synopsis In this case, the core problem for Polaroid sunglasses is to convert a high degree of brand awareness into a successful international sales expansion in the premium sunglass segment. Of the total market of 300 million pairs of sunglasses, th

> I. Synopsis Tetra Pak is a leading manufacturer and supplier of carton packaging for milk, fruit juice and drinks. The company primarily operates in Europe, Asia and the United States. Tetra Pak delivers packaging products and solutions in more than 170

> I. Synopsis The energy drink, Red Bull, has become extremely popular over the recent years with almost one billion 250 ml cans sold in 2000 to more than four billion cans sold in 2010 in over 130 countries. In 2010, Red Bull generated over â‚

> I. Synopsis In August 2008, the international media and entertainment companies Sony Corporation and Bertelsmann AG announced, that Sony has agreed to acquire Bertelsmann’s 50 per cent stake in Sony BMG. The new music company, to be called Sony Music En

> 1. Describe the business and distribution model that Stella & Dot build on. 2. What are the opportunities and challenges in globalizing the Stella & Dot’s business model? 3. When Stella & Dot globalize their business – how should they incorporate all the

> 1. What could be the reason why Müller is using distributors (export mode) in markets outside Germany? 2. What would be the main reasons why Müller is using a joint venture solution (intermediate mode) with PepsiCo (Quaker) for the US market?

> 1. Which demand factors would influence future sales of business jets in general? 2. How could Honda Aircraft Company estimate the future total market for these small sized business jets (total number of sold small business jets per year)? 3. Which scree

> What layers of culture have the strongest influence on business people’s behaviour?

> 1. What are the basic principles in the ‘sharing economy’? 2. Explain the competitive advantage of Uber. 3. Why is it so important for Uber to get into so many countries so fast?

> 1. Why is a product placement often more effective than a television commercial? 2. What is the target group and the main ‘message’ in the Tequila Avión commercial? 3. Why is it a good idea to let over the worldwide distribution of Tequila Avión to Perno

> I. Synopsis The credit for Triumph’s rebirth goes to John Bloor, a builder who bought the company’s remains (the Triumph brand name and the company’s designs and tooling) for about $200,000. He has invested £80 million on, among other things, a new plan

> I. Synopsis One of the most significant developments in the vacuum cleaner market in recent years was that of bagless technology. James Dyson introduced the first bagless vacuum cleaner in Japan, sold under the G Force name. Dyson of the United Kingdom p

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> 1. What cultural barriers would the Japanese managers from Toto meet when negotiating with American managers from building societies about new contracts for toilets in US luxury apartments? 2. Some analysts argue that tackling cultural toilet norms and b

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> Until now Jarlsberg’s different agents and partners in the different countries have been responsible for the local ads. Please take a look at the different ads. 1. Explain the different cultural characteristics behind the different ads. 2. Would it be a

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> 1. How will you characterize Tupperware’s distribution strategy in relation to the theoretical models? 2. What are the advantages and disadvantages of Tupperware’s distribution model? 3. How do you evaluate the future for this distribution model 4. In th

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> 1. Discuss the appropriateness of the screening model used in this case. 2. Suggest another screening model that could be relevant for Philips Lighting to use in the Middle East.

> Explain the importance of a common European currency to firms selling goods to the European market.

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