3.99 See Answer

Question: How do these situations illustrate the importance


How do these situations illustrate the importance of verbal and nonverbal communication as well as active listening?


> What motivational problems might result from an organization’s attempt to set up work teams?

> Which of Gardner’s multiple intelligences do you feel are most important for managers?

> What are the components of an individual’s attitude? Relate each component to an attitude you currently have about something.

> If you were denied a job because of your score on a personality test, what would be your reaction?

> If your boss was not sure it would be worth the investment to change the company’s hiring practices to include an evaluation of applicants’ attitudes, what would you tell him or her?

> Identify several different groups that you belong to and classify them as one of the group types discussed in this chapter.

> Which do you think is more important to team performance, surface-level or deep-level diversity? Why?

> 1. What forces for organization change are reflected at Mitchell Gold + Bob Williams? 2. Suppose that there was a need to move Kim Clay out of her current job and into a new one. How might this change process be managed most effectively? 3. In what ways

> 1. What are some visible aspects of Recycline’s culture that reflect the company’s values and commitment to green issues? 2. What role do leaders play in shaping Recycline’s organizational culture? Explain. 3. Could Recycline easily change its organizat

> 1. Describe the role of division of labor and hierarchy at Honest Tea. 2. In what ways has business strategy and organizational size impacted Honest Tea? How might this change in the future 3. Does Honest Tea have more of an organic or mechanistic struc

> 1. Describe the power relationship between Numi and its supply chain partners. 2. In the video, what issues with China-based suppliers require Numi’s managers to use influence and persuasion tactics? 3. How does Numi get suppliers to comply with its poli

> 1. How would you describe Danielle Oviedo’s approach to leadership? 2. What would you predict about Danielle’s future success as a leader? Why? 3. In what ways, if any, does Danielle function as a coach?

> 1. Where does Hewitt’s leadership fall on the Managerial Grid discussed in the chapter? Explain. 2. What deficiencies or shortcomings would you identify in Hewitt’s leadership? 3. Is Hewitt’s leadership style appropriate for Greensburg’s situation? Exp

> 1. What is the primary problem that education directors face when recruiting instructors to teach at Maine Media Workshops? 2. What sources of conflict are hampering recruitment at Maine Media Workshops? 3. What might Maine Media Workshops do to help res

> 1. What characteristics of information are most important in Intermountain Healthcare? 2. How is the horizontal form of communication more prominent in Intermountain Healthcare? 3. In what way is digital communication an important form of communication i

> If you were a manager, what individual differences would be important to you in hiring an assistant? Why?

> 1. Cite reasons for and against rebuilding Greensburg as a “green town.” Which reasons do you find most convincing and why? 2. Do you think Greensburg’s decision-making process was effective? Explain. 3. What prevented the City of Greensburg from makin

> 1. What organizational dilemma was hurting Evo’s creative output, and how did management resolve the problem using teams? 2. How might Nathan Decker lead effectively as the team starts “norming”? 3. Can you relate the group performance factors of composi

> 1. Can you describe Brad’s motivation in terms of the goal-setting theory of motivation? 2. How does Emily see her job from the standpoint of motivating Flight 001 employees? What motivates her? 3. What are the roles of performance management and indivi

> 1. Can you relate Mike Boyle’s views on employee motivation to the need theories discussed in this class? If so, how? 2. How does expectancy theory explain Ana’s view of her work at Mike Boyle’s Strength & Conditioning? 3. Marco speaks about the pride h

> 1. How does the Barcelona Restaurant Group focus on fit? What types of fit does Barcelona try to optimize when hiring? 2. How does sending managerial candidates on a $100 “Shop” serve as a realistic job preview? Explain why you think this would or woul

> Ethical Decision Making at Black Diamond Equipment 1. How does Black Diamond integrate social responsibility into its culture? 2. How does the global nature of the company and its markets influence how it thinks about employee diversity? 3. How would yo

> 1. How does Sue Ryan perform the three basic managerial roles—interpersonal, informational, and decision making—in her role at Camp Bow Wow? 2. How do Candace Stathis and Sue Ryan apply the four critical managerial skills—technical, interpersonal, concep

> Using concepts from the chapter, what would you have done to make the transition to the new product line go more smoothly?

> How did Alex unfreeze Allison’s perspective and what impact did that have?

> What types of resistance to change did you see in the various situations?

> Do you think emotional intelligence is important to managers? How would you assess emotional intelligence in deciding who to promote to a managerial position?

> How are ethics illustrated in these videos? What is the best way to ensure decisions are made ethically?

> In what ways might culture influence how responsive Happy Time Toys is to competitor threats?

> Based on this chapter, what other ideas do you have to help Happy Time Toys to develop and manufacture new toys more rapidly and to be faster in responding to the environment?

> How do these videos illustrate the influence of the external environment on organizational design?

> Which organizational structures are illustrated in these videos and how do they influence strategic execution? Explain.

> How else might you persuade your coworker to organize the picnic using power and influence?

> Did you detect any organizational politics, and if so, what types?

> If you were to use power to try to get the subordinate to do the task, which forms of power would work best and why? Which would be ineffective and why?

> Which influence tactics do you think were the most effective and why would they work?

> If this were you, what would you do to improve your relationship with your boss to get assignments that are more challenging and eventually earn a promotion?

> If your supervisor exhibited bullying behaviors, what would you do?

> Which other aspects of leadership discussed in this chapter are illustrated in these videos? Explain your answer.

> In the challenge video, according to the Hersey Blanchard model, how does Amy perceive Alex?

> In terms of LMX, what type of relationship is exhibited in the challenge video?

> In addition to the solution you think is best, what would you do as either Amy or Alex to demonstrate more effective leadership when handling this situation?

> Does Amy demonstrate effective leadership in the challenge video? In what way is she an effective or ineffective leader?

> Is Alex an effective manager? Is he an effective leader? Justify your answers for each question.

> What conflict resolution behaviors would you use as a manager to address this situation? Explain your answer.

> What aspects of the negotiation process would best resolve the conflict and why would this work?

> What types of conflict is the team experiencing in the challenge video?

> Which other aspects of communication discussed in this chapter are illustrated in these videos? Explain your answer.

> What individual differences do you feel are most important to organizations? Why?

> What communications barriers are illustrated in these videos?

> As a manager, how else might you handle this situation?

> Would a rational decision-making approach work? Why or why not?

> How is groupthink and stereotyping illustrated in these videos? Explain your answer.

> Is this decision a programmed or non-programmed decision and what is the basis for your answer?

> As a manager, what might you have done to handle the situation better? Please use group or team concepts from the chapter.

> What teamwork competencies were most important for achieving a resolution and why?

> As a manager, what could you have done to better handle the situation? Why would this be a better solution?

> In chapter 5 we discussed equity theory. How do the concepts from equity theory apply to this situation? Explain your answer.

> What is a psychological contract? Why is it important? What psychological contracts do you currently have?

> What role do rewards play in this situation? How do the surface and symbolic values of the rewards influence what happens?

> As a manager, what motivational techniques would you apply in this situation?

> What do you feel is the biggest challenge facing this team in the challenge video?

> Which aspects of motivation discussed in this chapter are illustrated in these videos? Explain your answer.

> What other solutions might you have suggested to address the situation? Explain your answer using concepts form the chapter.

> What role do attributions play in how the employee responded to challenges of learning to do his job? What role do attributions play in how a manager might respond to a subordinate’s performance?

> What attitudes did the employee develop about his performance on the job? How were they formed?

> As a manager, what else might you do to effectively handle this situation?

> Which do you feel is more important at work, an employee’s behavior or performance? Why?

> Which aspects of management and organizational behavior discussed in this chapter are illustrated in these videos? Explain your answer.

> What roles do changing technologies play in your daily activities?

> If you were the CEO of Happy Time Toys, how would you create a culture of inclusion to help your company realize the benefits of not only age-related diversity but all types of diversity?

> How can diversity be leveraged as a source of competitive advantage for this group?

> What type(s) of barriers to inclusion exist for this group?

> How else might you answer the question of how Happy Time Toys can create a competitive advantage through its talent?

> How could a company’s talent strategy undermine its ability to create a competitive advantage?

> Which aspects of management and organizational behavior discussed in this chapter are illustrated in these videos? Explain your answer.

> Describe how the job of your professor could be redesigned. Include a discussion of other subsystems that would need to be changed as a result.

> Do quality-of-work-life programs rely more on individual or organizational aspects of organizational behavior? Why?

> How does organization development differ from organization change?

> What are the advantages and disadvantages of having an internal change agent rather than an external change agent?

> Identify at least three ways in which the globalization of business affects businesses in your community?

> Some people have suggested that understanding human behavior at work is the single most important requirement for managerial success. Do you agree or disagree with this statement? Why?

> Blomquist and his colleagues predict that willingness-to-pay for a 10 percent expansion of KCTCS would be around $92.7 million. Do you think that this is a reasonable estimate? Why or why not?

> An overlook in the state’s Scenic Park offers a spectacular view of Angel’s Lake and the surrounding countryside. The overlook is accessible to people in wheelchairs by a special park bus that takes about 60 minutes to reach the overlook. The overlook is

> a. Why did Blomquist and his colleagues believe that contingent valuation was needed to fully assess the value of a 10 percent expansion of KCTCS? b. Did their findings suggest that they were correct?

> (Instructor provided spreadsheet recommended) Figure C4.1 shows the effect of adding 183.6 million dozen eggs to the cage free market assuming a price elasticity of supply of 0.5. Recalculate the equilibrium price and quantity and the change in social su

> Consider a project that would involve purchasing marginal farmland that would then be allowed to return to wetlands capable of supporting migrant birds. Researchers designed a survey to implement the dichotomous choice method. They reported the following

> (Spreadsheet required.) Imagine that a rancher would have an income of $80,000 if his county remains free from a cattle parasite but only $50,000 if the county is exposed to the parasite. Further imagine that a county program to limit the impact of expos

> Using the scheme shown in Table 14.1, diagram the evaluation design used in each of the following demonstration programs. a. To evaluate a government training program that provides low-income, low-skilled, disadvantaged persons job-specific training, me

> Would you describe this study as a Distributional CBA?

> Consider the example presented in Figure 4.3. Compute the annual loss in consumer surplus for the price increase from $1.25 to $1.75. a. Assume a linear demand curve as per equation (4.7) b. Assume a constant elasticity demand curve as per equation (4.8

> (This question pertains to Appendix 3A; instructor-provided spreadsheet recommended). Imagine a person’s utility function over two goods, X and Y, where Y represents dollars. Specifically, assume a Cobb-Douglas utility function: U(X,Y) = Xa Y(1-a) Wher

> At the current market equilibrium, the price of a good equals $40 and the quantity equals 10 units. At this equilibrium, the price elasticity of supply is 2.0. Assume that the supply schedule is linear. a. Use the price elasticity and market equilibrium

> A person’s demand for gizmos is given by the following equation: q = 6 – 0.5p + 0.0002I where, q is the quantity demanded at price p when the person’s income is I. Assume initially that the person’s income is $60,000. a. At what price will demand fall t

> How closely do government expenditures measure opportunity cost for each of the following program inputs? a. Time of jurors in a criminal justice program that requires more trials. b. Land to be used for a nuclear waste storage facility that is owned

> If you were running a state welfare agency and had to choose one of the programs listed in the table, what information would you like in addition to that provided in the table?

> Let’s explore the concept of willingness to pay with a thought experiment. Imagine a specific sporting, entertainment, or cultural event that you would very much like to attend-perhaps a World Cup match, the seventh game of the World Series, a Bruce Spri

> Many experts claim that, although VHS came to dominate the video recorder market, Betamax was a superior technology. Assume that these experts are correct, so that, all other things equal, a world in which all video recorders were Betamax technology woul

> (Spreadsheet recommended.) Excessive and improper use of antibiotics is contributing to the resistance of many diseases to existing antibiotics. Consider a regulatory program in the United States that would monitor antibiotic prescribing by physicians. A

> Because of a recent wave of jewellery store robberies, a city increases police surveillance of jewellery stores. The increased surveillance costs the city an extra $500,000 per year, but as a result, the amount of jewellery that is stolen falls. Specific

3.99

See Answer