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Question: What are the advantages and disadvantages of


What are the advantages and disadvantages of having an internal change agent rather than an external change agent?


> Which organizational structures are illustrated in these videos and how do they influence strategic execution? Explain.

> How else might you persuade your coworker to organize the picnic using power and influence?

> Did you detect any organizational politics, and if so, what types?

> If you were to use power to try to get the subordinate to do the task, which forms of power would work best and why? Which would be ineffective and why?

> Which influence tactics do you think were the most effective and why would they work?

> If this were you, what would you do to improve your relationship with your boss to get assignments that are more challenging and eventually earn a promotion?

> If your supervisor exhibited bullying behaviors, what would you do?

> Which other aspects of leadership discussed in this chapter are illustrated in these videos? Explain your answer.

> In the challenge video, according to the Hersey Blanchard model, how does Amy perceive Alex?

> In terms of LMX, what type of relationship is exhibited in the challenge video?

> In addition to the solution you think is best, what would you do as either Amy or Alex to demonstrate more effective leadership when handling this situation?

> Does Amy demonstrate effective leadership in the challenge video? In what way is she an effective or ineffective leader?

> Is Alex an effective manager? Is he an effective leader? Justify your answers for each question.

> What conflict resolution behaviors would you use as a manager to address this situation? Explain your answer.

> What aspects of the negotiation process would best resolve the conflict and why would this work?

> What types of conflict is the team experiencing in the challenge video?

> Which other aspects of communication discussed in this chapter are illustrated in these videos? Explain your answer.

> What individual differences do you feel are most important to organizations? Why?

> How do these situations illustrate the importance of verbal and nonverbal communication as well as active listening?

> What communications barriers are illustrated in these videos?

> As a manager, how else might you handle this situation?

> Would a rational decision-making approach work? Why or why not?

> How is groupthink and stereotyping illustrated in these videos? Explain your answer.

> Is this decision a programmed or non-programmed decision and what is the basis for your answer?

> As a manager, what might you have done to handle the situation better? Please use group or team concepts from the chapter.

> What teamwork competencies were most important for achieving a resolution and why?

> As a manager, what could you have done to better handle the situation? Why would this be a better solution?

> In chapter 5 we discussed equity theory. How do the concepts from equity theory apply to this situation? Explain your answer.

> What is a psychological contract? Why is it important? What psychological contracts do you currently have?

> What role do rewards play in this situation? How do the surface and symbolic values of the rewards influence what happens?

> As a manager, what motivational techniques would you apply in this situation?

> What do you feel is the biggest challenge facing this team in the challenge video?

> Which aspects of motivation discussed in this chapter are illustrated in these videos? Explain your answer.

> What other solutions might you have suggested to address the situation? Explain your answer using concepts form the chapter.

> What role do attributions play in how the employee responded to challenges of learning to do his job? What role do attributions play in how a manager might respond to a subordinate’s performance?

> What attitudes did the employee develop about his performance on the job? How were they formed?

> As a manager, what else might you do to effectively handle this situation?

> Which do you feel is more important at work, an employee’s behavior or performance? Why?

> Which aspects of management and organizational behavior discussed in this chapter are illustrated in these videos? Explain your answer.

> What roles do changing technologies play in your daily activities?

> If you were the CEO of Happy Time Toys, how would you create a culture of inclusion to help your company realize the benefits of not only age-related diversity but all types of diversity?

> How can diversity be leveraged as a source of competitive advantage for this group?

> What type(s) of barriers to inclusion exist for this group?

> How else might you answer the question of how Happy Time Toys can create a competitive advantage through its talent?

> How could a company’s talent strategy undermine its ability to create a competitive advantage?

> Which aspects of management and organizational behavior discussed in this chapter are illustrated in these videos? Explain your answer.

> Describe how the job of your professor could be redesigned. Include a discussion of other subsystems that would need to be changed as a result.

> Do quality-of-work-life programs rely more on individual or organizational aspects of organizational behavior? Why?

> How does organization development differ from organization change?

> Identify at least three ways in which the globalization of business affects businesses in your community?

> Some people have suggested that understanding human behavior at work is the single most important requirement for managerial success. Do you agree or disagree with this statement? Why?

> Blomquist and his colleagues predict that willingness-to-pay for a 10 percent expansion of KCTCS would be around $92.7 million. Do you think that this is a reasonable estimate? Why or why not?

> An overlook in the state’s Scenic Park offers a spectacular view of Angel’s Lake and the surrounding countryside. The overlook is accessible to people in wheelchairs by a special park bus that takes about 60 minutes to reach the overlook. The overlook is

> a. Why did Blomquist and his colleagues believe that contingent valuation was needed to fully assess the value of a 10 percent expansion of KCTCS? b. Did their findings suggest that they were correct?

> (Instructor provided spreadsheet recommended) Figure C4.1 shows the effect of adding 183.6 million dozen eggs to the cage free market assuming a price elasticity of supply of 0.5. Recalculate the equilibrium price and quantity and the change in social su

> Consider a project that would involve purchasing marginal farmland that would then be allowed to return to wetlands capable of supporting migrant birds. Researchers designed a survey to implement the dichotomous choice method. They reported the following

> (Spreadsheet required.) Imagine that a rancher would have an income of $80,000 if his county remains free from a cattle parasite but only $50,000 if the county is exposed to the parasite. Further imagine that a county program to limit the impact of expos

> Using the scheme shown in Table 14.1, diagram the evaluation design used in each of the following demonstration programs. a. To evaluate a government training program that provides low-income, low-skilled, disadvantaged persons job-specific training, me

> Would you describe this study as a Distributional CBA?

> Consider the example presented in Figure 4.3. Compute the annual loss in consumer surplus for the price increase from $1.25 to $1.75. a. Assume a linear demand curve as per equation (4.7) b. Assume a constant elasticity demand curve as per equation (4.8

> (This question pertains to Appendix 3A; instructor-provided spreadsheet recommended). Imagine a person’s utility function over two goods, X and Y, where Y represents dollars. Specifically, assume a Cobb-Douglas utility function: U(X,Y) = Xa Y(1-a) Wher

> At the current market equilibrium, the price of a good equals $40 and the quantity equals 10 units. At this equilibrium, the price elasticity of supply is 2.0. Assume that the supply schedule is linear. a. Use the price elasticity and market equilibrium

> A person’s demand for gizmos is given by the following equation: q = 6 – 0.5p + 0.0002I where, q is the quantity demanded at price p when the person’s income is I. Assume initially that the person’s income is $60,000. a. At what price will demand fall t

> How closely do government expenditures measure opportunity cost for each of the following program inputs? a. Time of jurors in a criminal justice program that requires more trials. b. Land to be used for a nuclear waste storage facility that is owned

> If you were running a state welfare agency and had to choose one of the programs listed in the table, what information would you like in addition to that provided in the table?

> Let’s explore the concept of willingness to pay with a thought experiment. Imagine a specific sporting, entertainment, or cultural event that you would very much like to attend-perhaps a World Cup match, the seventh game of the World Series, a Bruce Spri

> Many experts claim that, although VHS came to dominate the video recorder market, Betamax was a superior technology. Assume that these experts are correct, so that, all other things equal, a world in which all video recorders were Betamax technology woul

> (Spreadsheet recommended.) Excessive and improper use of antibiotics is contributing to the resistance of many diseases to existing antibiotics. Consider a regulatory program in the United States that would monitor antibiotic prescribing by physicians. A

> Because of a recent wave of jewellery store robberies, a city increases police surveillance of jewellery stores. The increased surveillance costs the city an extra $500,000 per year, but as a result, the amount of jewellery that is stolen falls. Specific

> An analyst for the U.S. Navy was asked to evaluate alternatives for forward-basing a destroyer flotilla. He decided to do the evaluation as a CBA. The major categories of costs were related to obtaining and maintaining the facilities. The major category

> Three mutually exclusive projects are being considered for a remote river valley: Project R, a recreational facility, has estimated benefits of $20 million and costs of $16 million; project F, a forest preserve with some recreational facilities, has esti

> (Spreadsheet recommended) Your municipality is considering building a public swimming pool. Analysts have estimated the present values of the following effects over the expected useful life of the pool: PV (Million dollars)

> The effects of a tariff on imported kumquats can be divided into the following categories: tariff revenues received by the treasury ($8 million); increased use of resources to produce more kumquats domestically ($6 million); the value of reduced consumpt

> Imagine that you live in a city that currently does not require bicycle riders to wear helmets. Furthermore, imagine that you enjoy riding your bicycle without wearing a helmet. a) From your perspective, what are the major costs and benefits of a propose

> CBAs have been conducted of six proposed projects. None of these projects are mutually exclusive and the agency has a sufficient budget to fund those that will make society better off. The findings from the CBAs are summarized here in millions of dollars

> If you were running a state welfare agency and had to choose one of the programs listed in the table, which table’s columns would you particularly focus upon? Why?

> A city is about to build a new sanitation plant. It is considering two sites, one located in a moderately high-income neighborhood and the other in a low-income neighborhood. Indeed, most of the residents in the latter neighborhood live below the poverty

> (Instructor-provided spreadsheet recommended) Two alternative mosquito control programs have been proposed to reduce the health risks of West Nile disease in a state over the next five years. The costs and effectiveness of each program in each of the nex

> Analysts wish to evaluate alternative surgical procedures for spinal cord injuries. The procedures have various probabilities of yielding the following results: Full recovery (FR) — the patient regains full mobility and suffers no chronic pain. Full fu

> A public health department is considering five alternative programs to encourage parents to have their preschool children vaccinated against a communicable disease. The following table shows the cost and number of vaccinations predicted for each program:

> (Instructor-provided spreadsheet recommended.) Assuming that the elasticity of the value of statistical life with respect to income is between 0.5 and 1.2 and that the value of statistical life in the United States is between $4 million and $13 million,

> Analysts estimate that the expansion of the capacity of the criminal courts in a city would require about 7,200 additional hours of juror time. The average wage rate in the county is $15/hour. A recent survey by the jury commissioner, however, found that

> (Instructor-provided spreadsheet recommended.) Suppose a 40-mile stretch of rural road with limited access is used primarily by regional commuters and business travelers to move between two major interstate highways. The legal speed limit on the road is

> A number of residents of Dullsville have complained to the mayor that the center of town looks shabby compared to the centers of many other nearby towns. At the mayor’s request, the Parks Department has put together a proposal for converting the town squ

> The construction of a dam that would provide hydroelectric power would result in the loss of two streams: one that is now used for sport fishing; and another that does not support game fish but is part of a wilderness area. a. Imagine that a contingent

> (Instructor-provided spreadsheet recommended.) Happy Valley is the only available camping area in Rural County. It is owned by the county, which allows free access to campers. Almost all visitors to Happy Valley come from the six towns in the county. Rur

> Imagine that you wanted to use a life-course model similar to the Alzheimer's disease model to estimate the net benefits of helping someone quit smoking. What would be the most important similarities and differences?

> A worker, who is typical in all respects, works for a wage of $50,000 per year in a perfectly safe occupation. Another typical worker does a job requiring exactly the same skills as the first worker, but in a risky occupation with a known death probabili

> Child care services in a small Midwestern city cost $30 per day per child. The high cost of these services is one reason why very few mothers who are on welfare work; given their low potential wages, virtually no welfare mothers are willing to pay these

> Five years ago a community college district established programs in ten new vocational fields. The district now wants to phase out those programs that are not performing successfully and retain those programs that are performing successfully. To determin

> Perhaps the most careful effort to measure the effects of compensatory preschool education was the Perry Preschool Project begun in Ypsilanti, Michigan in 1962. Children, mostly three years old, were randomly assigned to treatment (58 children) and contr

> Consider a government training program that provides low-skilled men job-specific training. To evaluate this program, members of the target population were randomly assigned to either a treatment group that was eligible to receive services under the prog

> An analyst wishing to estimate the benefits of preserving a wetland has combined information obtained from two methods. First, she surveyed those who visited the wetland - fishers, duck hunters, and bird watchers - to determine their willingness to pay f

> Imagine a wilderness area of 200 square miles in the Rocky Mountains. How would you expect each of the following factors to affect people’s total willingness to pay for its preservation? a. The size of the total wilderness area still remaining in the Ro

> Imagine that we want to value a cultural festival from the point of view of a risk-averse person. The person’s utility is given by U (I) where $I is her income. She has a 50 percent chance of being able to get vacation time to attend the festival. If sh

> A large rural county is considering establishing a medical transport unit that would use helicopters to fly emergency medical cases to hospitals. Analysts have attempted to estimate the benefits from establishing the unit in two ways. First, they surveye

> Imagine that the net present value of a hydroelectric plant with a life of 70 years is $25.73 million and that the net present value of a thermal electric plant with a life of 35 years is $18.77 million. Rolling the thermal plant over twice to match the

> What information would be needed to estimate the net benefits of a state-wide Alzheimer's disease screening program for 65 year olds?

> (Use of a instructor-provided spreadsheet recommended for parts a through e, and necessary for part f) A town with a population of 164,250 persons who live in 39,050 households is considering introducing a recycling program that would require residents t

> In exercise (3) the optimal strategy involved testing. Does testing remain optimal if the prevalence of the disease in the population is only .05? Does your answer suggest any general principle? Data from Exercise 3: The prevalence of a disease among a

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