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Question: This case describes a small company that


This case describes a small company that has grown large enough to need a full-time HR person. You have been selected to be the HR Manager, and you have to decide what HR activities are needed and the role HR is to play. (For the case, go to www.cengage.com/management/mathis or visit the instructor companion website.)
1. On what activities would you tell Mr. Phillips you intend to focus? Why?
2. What would be your first actions, and why?



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> Your small home health care service company of about 50 workers has traditionally recruited employees using newspaper print advertisements. Applications have been decreasing from these ads, so you are looking for alternative ways to generate more applica

> Staffing up for the holiday season is typically limited to a few months out of the year; thus, it is highly competitive as many retailers compete for the same talent. Tapping into databases of customers who already know the products can be an effective w

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> This case shows that to be able to define workers as independent contractors, an organization must meet several legal requirements that distinguish independent contractors from employees. (For the case, go to www.cengage.com/management/mathis or visit th

> This case highlights how a large car rental firm uses a range of recruiting approaches successfully. (For the case, go to www.cengage.com/management/mathis or visit the instructor companion website.) 1. How does having multiple recruiting means help Ente

> Large food services and distribution firm Sysco had to revise its HR management. Review this case and identify how the changes at Sysco modified HR’s importance. (For the case, go to www.cengage.com/management/mathis or visit the instructor companion web

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> As the HR manager you must provide the senior management team with turnover costs for the following high-turnover position. Use Web sites such as www.talentkeepers.com and www.keepemployees.com, to calculate turnover and analyze the variables involved. A

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> This case describes one firm’s approach to improving employee retention. (For the case, go to www.cengage.com/management/mathis or visit the instructor companion website.) 1. Discuss how the culture of the Clothing Store is fostered by the HR activities

> This case discusses how Alegant, a large nonprofit health care system, improved employee retention and reduced turnover. (For the case, go to www.cengage.com/management/mathis or visit the instructor companion website.) 1. Discuss how Alegent’s practices

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> For many individuals, the nature of work and jobs is changing. Describe these changes, some reasons for them, and how they are affecting both human resource management and individuals.

> You have recently assumed the role of Human Resource Manager in your company. In reviewing the company records, you note that the job descriptions were last updated five years ago. The company’s President has taken the position that there is no need to u

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> How can an organization maintain its image while dealing with a talent surplus? If layoffs are necessary, what would you recommend managers do to ensure that survivors remain committed and productive?

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> As the HR Director of a U.S.-based company that is looking at global opportunities in China, you have been asked by the company president to prepare an outline for an HR strategic plan as part of the company’s expansion process. You need to develop an HR

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> Discuss the following statement: If management gets a union, it deserves one.

> There has been some discussion among the employees in your company’s insurance claims processing unit about forming a union. Company management has asked you to research existing labor agreements in the industry. You utilize the Department of Labor’s Off

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> As the HR manager, you have heard rumors about potential efforts to unionize your warehouse employees. Use the Employment Law Information Network (www.elinfonet.com/human-resources/Union-Avoidance) website to develop a set of guidelines for supervisors i

> Suppose a coworker just brought you a union leaflet urging employees to sign an authorization card. What questions would you ask of the union supporter? What may happen from this point on?

> This case illustrates how turnover in a company was dealt with by surveying current and former employees to develop better HR strategies. (For the case, go to www.cengage.com/management/mathis or visit the instructor companion website.) 1. Why do more co

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> The case deals with labor disputes in a unionized hospital. (For the case, go to www.cengage.com/management/mathis or visit the instructor companion website.) 1. Discuss the hospital administrator’s refusal to bargain from both his viewpoint and a legal

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> Give some examples of how technology is creating employer–employee rights and policy issues. Then suggest some possible actions that may be needed.

> Identify how overreliance on the employment-at-will doctrine can create problems for supervisors and employees. What are the ramifications if companies default to EAW rather than dealing directly with employee conduct problems?

> Assume that as the HR Manager, you have decided to prepare some guidelines for supervisors to use when they have to discipline employees. Gather the information needed, using Internet resources, such as www.blr.com and www.workforce.com for sample polici

> Discuss the impact on an individual employee and work unit if organizational justice is not honored by managers. Recall any past work experience you may have in which a supervisor “played favorites.” How did that impact your job performance and commitmen

> Management is developing a company workplace monitoring program to track compliance with safety procedures at an offshore oil rig platform in the Gulf of Mexico. The monitoring program is expected to help improve workplace safety compliance and reduce in

> This case discusses a California court ruling on terminating a female for her personal appearance. (For the case, go to www.cengage.com/management/mathis or visit the instructor companion website.) 1. Do you agree that the company is guilty of illegal ac

> HR can become more valuable in helping organizations meet their strategic goals by getting involved with performance consulting. At Ingersoll Rand’s Climate Solutions, the HR group worked with managers to create positive talent plans and developed a tale

> This case explores the problems that occur when “bullying” bosses or employees are present in the workplace. (For the case, go to www.cengage.com/management/mathis or visit the instructor companion website.) 1. If you were an HR professional doing traini

> This case discusses the stringent noncompete clause that must be signed by every Jimmy John’s employee. 1. Based on your understanding of this case, what possible reasons could Jimmy John’s management have for adopting this policy? If you were the HR man

> This case describes the problem facing a new department supervisor when HR policies and discipline have been handled poorly in the past. (For the case, go to www.cengage.com/management/mathis or visit the instructor companion website.) 1. What are the HR

> The number and magnitude of data breaches have been increasing at retailers, banks, government agencies, and other institutions. The management team at your company has decided to develop plans for dealing with data security breaches. Because your compan

> What should an employer do when facing an OSHA inspection?

> What can first-line supervisors do to help control workers’ compensation costs, and how might they be rewarded for doing so?

> As the HR manager of a distribution and warehouse firm with 600 employees, you plan to discuss a company wellness program at an executive staff meeting next week. The topics to cover include what a wellness program is, how it can benefit the company and

> This case considers the safety culture at a construction firm. 1. What could be done to increase front-line workers’ reports of violations? Why might they be reluctant to report violations they witness? 2. What rewards might be offered to front-line wor

> This case provides information on the success of safety and health efforts in the workplace. (For the case, go to www.cengage.com/management/mathis or visit the instructor companion website.) 1. Identify how these two firms have incorporated elements of

> This case concerns warning signs of possible alcohol use and the consequences at work. (For the case, go to www.cengage.com/management/mathis or visit the instructor companion website.) 1. What actions, if any, should Jack Otto take? 2. Identify some way

> This case highlights the challenges of employee retention during stressful and unpredictable times when Xerox was undergoing a significant shift in its strategic focus. (For the case, go to www.cengage.com/management/mathis or visit the instructor compan

> This case explores the different challenges associated with managing data security. (For the case, go to www.cengage.com/management/mathis or visit the instructor companion website.) 1. How would you communicate a data security policy that required softw

> This case explores the positive individual and organizational benefits of wellness programs. (For the case, go to www.cengage.com/management/mathis or visit the instructor companion website.) 1. What are some factors that you consider to be important pre

> Why are benefits strategically important to employers, and what are some key strategic considerations?

> Your company now has more than 60 employees. The controller has been handling all of the HR functions, including administration of the company’s benefits. You are considering outsourcing the benefit administration function to enable the controller to foc

> Based on the information discussed in the chapter, how would you oversee the design (or redesign) of a benefits program in a large organization? What issues would you consider?

> Assume that as an HR staff member, you have been asked to research consumer-driven health plans because your employer is considering implementing one. Go to a leading benefits information resource, Employee Benefit News, at www.benefitnews.com, and ident

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